Retail Sales Associate - (Part-time 3 Days/wk)

Location: Los Angeles, CA

Type: Part Time

Min. Experience: Mid Level

Do you love sales?  Are you a go-getter with a lot of personality?  Then we are looking for you!

 

Essential Job Functions:

 

Under general supervision, this position is responsible for selling beauty products and assisting customers with their product needs.  They will provide an exemplary customer experience by asking the customer questions to determine their needs and engaging the customer with their product knowledge, suggestive selling to meet the customer’s immediate needs and recommending additional items and/or services that will compliment the customers’ needs and goals. They will handle store merchandising, stocking and maintenance activities.   They will assist the store in achieving its’ daily, monthly and annual sales and service goals.  They will perform related work as required.  This position reports to the Store Manager.      


Specific Duties and Responsibilities:

  • Acknowledge and greet customers that are within a close radius and/or seconds of arriving where the associate is working.
  • Engage the customer through conversation.  Determine the customer’s needs.
  • Provide product knowledge to customers through the features, values and benefits of each product.
  • Suggestively sell additional items and services that the customer may not have anticipated they will need.
  • Handle returns/complaints graciously and effectively.
  • Work with associates to achieve Store’s sales plan.  Strive to achieve individual sales plan.
  • Actively participate in all programs, events and procedures that drive sales.  
  • Treat associates, customers and vendors better than they expect.
  • Correctly handle all register transactions. 
  • Suggest usage of company products, programs and services with each applicable sale.
  • Work with other store associates to achieve a high review score through excellent customer service, product knowledge and follow through.
  • Ability to perform administrative duties as necessary.
  • Ensure the store is neat, clean and organized throughout each business day.
  • Receive and display product shipments on store retail shelves within twenty-four hours of delivery.
  • Know where products are located within the store. 
  • Be aware of current promotional items and the correct pricing.  
  • Be familiar with the store's website, products, pricing and promotions.
  • Work with fellow associates to maintain that Asset Protection standards are met all the time.

 

Additional Job Functions:

  • Participate in store opening and store closing duties.
  • Answer the telephone within three rings.
  • Performs related duties as required.

 

Minimum Training and Experience:

  • A high school education required.  
  • Prior sales experience helpful. 
  • Excellent communication skills. 
  • Must be able to work a standard workday as set by company guidelines.  
  • Must be able to lift forty pounds to shoulder height unassisted. 
  • Must be proficient in Math and English.  
  • Knowledgeable in Microsoft Office.  
  • Must be able to type at least 35wpm.
  • Must have a flexible schedule and be able to work evenings, weekends and holidays.  

 

Expectations of Employment:

Associate Relations               Communication
Job Knowledge                       Decision Making Initiative
Planning/Organization             Action Orientation
Dependability/Reliability          Teamwork
Ethics/Trustworthy                  Safety                    
                


DISCLAIMER:  This job description is not an employment agreement or contract.  Management has the exclusive right to alter this job description at any time without notice.

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