Sr Business Technical Analyst / Project Manager

Location: Oak Brook, IL

Type: Contracted

Min. Experience: Experienced

The Senior Business Technical Analyst / Project Manager will be a leading analyst, able to conceptualize a business or technical solution, leveraging colleagues and partners. You have mastered at least one methodology in-depth and have an advanced knowledge of either one or more business domains; one or more ERP solutions; or one or more technical tools/ languages.  You have wide knowledge of industry innovations and competitor activity and actively engage in, and contribute to, internal and external knowledge developments.  Possible positions could include being a Business Process Consultant in process improvements; a Business Analyst performing “as-is/ to-be” analysis on business processes and/ or IT; or an experienced Functional Consultant who is able to advise clients on the implementation of one or more package modules.

They will:

– Consult with the US market and corporate product teams to understand the US Restaurant Systems (POS/Kiosk/RFM,etc) needs – Gathers business requirements by conducting meetings/interviews
– Writes requirements specifications and develops business process and data models that define the business needs
– Define, measure and communicate KPIs associated to service delivery
– Identify and implement common tools across service delivery, such as score cards and dashboards
– Develop business cases
– Manage project initiatives Required Skills
– Ability to take lead on various initiatives
– Discuss with Stakeholders to gather requirements and translate into actionable items for project teams
– Ability to prioritize business requirements
– Define configuration specifications by applying business requirements
– Manage Stakeholders from requirements and implementations
– Ability to help QA to design test scenarios
– Take ownership of all requirements and its implementations
– Strong knowledge and experience in agile methodology
– Experience in Rally, MS VSTS or similar agile tool
– Ability to create reports and metrics
– Proficient in creating flow diagrams
– Design process flows and implement best practices
– Knowledge of Microsoft .Net framework development approaches
– Excellent communication skills
– Ability to perform user acceptance testing and provide feedback to product teams
– Ability to clearly communicate business needs to technical resources
– Proficiency with Microsoft Windows, Word, Excel, Access, PowerPoint and Visio
– Good organization skills; ability to work in a fast-paced, often changing, sometimes ambiguous environment

This role requires someone local to or willing to relocate to the Chicago, IL, metropolitan area.  This is a long-term contract.


Desired/Preferred Skills:

  • Operating System Knowledge: Windows Server 2003 and 2012.  Windows Client OS versions XP, 7, and 10.
  • Knowledge of software installations.
  • Knowledge of Microsoft Access, SharePoint, ServiceCafe Business Analysts enable the transformation and performance improvement of an enterprise or its parts, with respect to people, process and technology, by providing relevant capabilities, assets (human and non-human), processes and tools (from both a technical & functional aspect).

Business Analysts structure, analyze and visualize an enterprise’s current state; design and visualize the future state; and design and guide the change process from current to future state. Developing sector knowledge is of foremost importance for all Business Analysts. Technical analysts can specialize in ERP, Application Management or Custom Software Development (CSD). Functional analysts can specialize in Strategy Execution, Business Process Transformation or Change Management.


Required Skills and Experience:

Candidates should be flexible/willing to work across this delivery landscape which includes and not limited to Agile Applications Development, Support and Deployment. 

  • Qualification: Minimum 5 years experience, Bachelor’s Degree.
  • Certification: Should have Level 1 and seeking Level 2 BA.
  • Experience in Business Analysis.
  • Should be proficient in Business knowledge, Package Configuration and Change Management.
  • Should have progressing skills on Functional Architecture Design and Architecture Knowledge.
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